We've been welding workstations, casework, and laboratory furniture in our Londonderry, New Hampshire factory since 1950. We warrant the steel we manufacture for the life of your ownership.
We stand behind every product we build. HV WMS, doing business as Workplace Modular Systems, warrants its products against defects in materials and workmanship for the periods specified below — including a lifetime warranty on steel components manufactured in-house by WMS. The terms below define the formal warranty, but our commitment to you doesn't end when a warranty period does. If something on your WMS product needs attention — whether it's under warranty or not — call us. We'll work with you to make it right.
The steel we weld in our New Hampshire factory — structural frames, casework, and powder coat finish — is warranted for the lifetime of the product under original ownership.
Components we don't manufacture ourselves are covered under defined, honest terms appropriate to each part — no vague promises.
For the purposes of this warranty, "Lifetime" means the useful service life of the product when used by the original Buyer under normal commercial or laboratory conditions. The lifetime warranty applies to manufacturing defects in WMS-fabricated steel components and the powder coat finish applied by WMS. It is provided only to the original Buyer, is non-transferable, and does not cover wear, cosmetic damage, or damage caused by misuse.
Reach out within the warranty period: sales@workplacenh.com · 603-622-3727 · 800-258-9700.
Proof of purchase (original invoice or work order number), a description of the defect and when it was first observed, and photographs if possible.
WMS reviews the claim and makes a determination within 10 business days of receiving complete documentation.
If approved, WMS provides return instructions where applicable and issues a credit for reasonable return shipping upon receipt. Products returned without prior written authorization will not be accepted.
"Whether your equipment is one year old or fifteen years old, we are here to help."
WMS designs and builds products to last. The formal terms above define our legal obligations — but our commitment to you as a customer extends well beyond them. If a problem arises after the applicable warranty has expired, contact us. We'll work with you in good faith to find a practical resolution. Post-warranty support from WMS typically includes:
Post-warranty support is offered as a courtesy of doing business with WMS and does not modify, extend, or replace the formal warranty terms in this certificate. Specific services, pricing, and availability are determined case by case. Contact us at sales@workplacenh.com or 603-622-3727 to discuss any service need, regardless of warranty status.
WMS products and materials meet the following standards within the scopes noted. Certifications and documentation are available upon request from WMS Customer Support.